How we work?
To achieve our quality and environmental goals, we have established a management system that encompasses the entire organization. This makes it possible to continuously follow up, evaluate and improve our processes. The result is safety and quality for both customers and the environment.
Our focus areas
- Certifications
- Division of responsibilities
- Customer focus
- Quality expectations
- Quality goals
- Material
- Transport
- Waste disposal
- Employees
Certifications – our guarantee of security
We are proud to hold several recognized certifications that show that we meet high standards of quality, safety and structure. These certificates are not only a security for us, they are a guarantee for you as a customer. In order to lead a healthy and sustainable development in our industry, we are also continuously working to develop and adapt our processes to meet the demands of the future. This means, among other things, that we actively strive to achieve new relevant certifications, which strengthen our responsibility towards both our customers and society at large.
Quality management system
Our quality management system ensures that we have structured work processes, clear roles and well-defined routines. It is based on the fact that responsibility is distributed and documented throughout the organization.
Cybersecurity BAS
This certificate confirms that we have a strong foundation in IT and information security. We actively work to protect our and our customers' data with a focus on networks, software, authorization management and GDPR.
Installation company Burglar alarm system SSF 1015
We are certified to install burglar alarms according to the requirements of insurance companies. This is crucial and a non-certified company can mean that the insurance does not apply in the event of an intrusion. The certification requires registration in Sweden, approval according to the Alarm Act, relevant insurance and good creditworthiness. quality awareness. The requirements for a certification to be awarded are that the company is registered as a company in Sweden, and has permission from the Police Authority according to the Alarm Act. A relevant insurance coverage and that the company is creditworthy are also crucial for a certification.
Our method for quality assurance
We have implemented a comprehensive quality management system that covers our entire business, from customer contact to completed delivery. The system provides a solid foundation for constantly identifying areas for improvement, increasing efficiency and raising our service level. Through structured follow-up of clearly defined goals, ongoing measurement of customer satisfaction, handling of any deviations and internal audits, we work proactively to ensure high quality in every project we carry out.
Clear division of responsibilities
A clear and transparent division of responsibilities is crucial to delivering high-quality results. Before each new assignment, we carefully review the scope of the project and clarify responsibilities, timelines and quality requirements. All parties involved, from salespeople to project managers and technicians, receive relevant information at an early stage to enable smooth planning and implementation. This creates the conditions for efficient work where nothing is left to chance – and where quality and environmental aspects are integrated into every step.
Customer focus at every level
Our business is always based on our customers’ needs and expectations. We ensure that every assignment begins with a thorough needs analysis, where the customer’s requirements are documented and translated into clear goals in the project plan. During the course of the project, we have regular contact with the customer to ensure that the work continues according to plan, and that any adjustments can be made in agreement. Through this active dialogue, we create long-term relationships and deliver solutions that really make a difference for our customers.
Clear quality expectations
To maintain and exceed our customers’ expectations, we have developed clear guidelines and expectations that apply throughout the organization. Every employee is aware of their responsibilities and is given the right conditions to be able to deliver professional work, every time. We have clear routines for quality checks and follow-up, which ensures that we detect any shortcomings at an early stage and can quickly take action. In this way, we continue to raise the bar internally and deliver the highest possible quality externally.
Measurable quality goals
We set clear, measurable and realistic quality goals based on our quality policy, the customer's wishes and the specific requirements of the projects. These goals are followed up continuously throughout the entire assignment, to ensure that we maintain both schedule and quality. In the event of deviations, we act quickly and transparently, we inform the customer and adjust the plan together to achieve the best possible end result. Our ambition is that every delivery should meet and preferably exceed our customers' expectations.