The stores' growing dilemma
Cash register waste is a growing problem for many retail owners. Despite the increasing popularity of cash registers, the accidental (or sometimes intentional) missed payment of goods is a costly challenge that severely impacts a store’s profitability. But there is a solution that has been proven to reduce cash register waste by up to 70%, creating a safer and more profitable retail environment.
A security solution for express checkouts
Cloudsec has developed an innovative technology that allows customers to see themselves on a 10-inch screen at the checkout counter while they complete their purchase and pack their items. By making the customer's own actions visible, it creates a reminder to do the right thing – and it works. When customers see themselves on the screen, they are less likely to miss scanning items, whether intentionally or unintentionally.
The platform is cloud-based and does not require a local server, making installation quick and easy. It can be connected directly to the store network without disrupting other systems. This makes it easy to integrate the solution into the store's existing environment.
Another advantage is that store staff can monitor the cameras from the cash registers directly on their PDAs, phones or iPads. This allows staff to keep an eye on customers who have previously committed crimes in the store, and ensure that their purchases are processed correctly. This feature increases store security and makes it easier to act quickly in suspicious situations.
The results speak for themselves
This solution has already been implemented in several stores within ICA and Axfood, and the results are clear: waste has been significantly reduced.
Here are some of the stores that have seen major improvements:
Hemköp Vasagatan Gothenburg
“After implementing Cloudsec’s system, we have observed a reduction in waste in our checkouts. Customers become more aware of their behavior when they see themselves on the screen, which has resulted in changing habits. We have also received positive feedback from customers who experience increased security and fairness. As a result, waste in this area has been significantly reduced.”
Michael Hellberg – Retailer, Hemköp Vasagatan Gothenburg
ICA Kvantum Fjällbacken
“Since we installed Cloudsec’s solution, we have seen a reduction in waste in our checkouts. Customers become clearly aware of their actions when they see themselves on the screen, which has led to a change in behavior. We have received positive feedback from customers who think it feels safer and fairer. The result is very positive for the store.”
Janne Håkansson – Retailer, ICA Kvantum Fjällbacken
ICA Pelican
“We were a little skeptical at first, but after seeing the effect of Cloudsec's system, we are completely convinced. We have seen the waste decrease in the checkouts. Customers are more careful and we experience a completely different atmosphere in the store. This system is an investment that really pays off.”
David Olsson – Store Manager, ICA Pelikan
Why does it work?
Cloudsec's solution works because it is based on simple human psychology. When customers see themselves in real time, they become more careful with their actions. This creates a direct and positive impact on how customers behave at the checkout, which leads to reduced waste. The technology is easy to implement and requires no extra effort from store staff, but it delivers big results.
In addition, the cloud-based platform provides a flexible and secure solution that can be easily integrated into the store's network, without the need for expensive and complicated local servers. The ability for staff to monitor the cameras on handheld devices makes surveillance smooth and efficient, further contributing to reduced crime and waste in the store.
Want to see how Cloudsec can help your store?
Please contact us for a demo!
Hampus Lindén, Development Manager
Email: hampus.linden@cloudsec.se
Phone: 010 777 18 80
